Mental Health Worker, Larwill Place

Job No: 2022106
Location: Vancouver

POSITION: Mental Health Worker, Regular Full-Time
UNION: HEU – MPA Certification
PROGRAM: Larwill Place, Vancouver
SALARY RANGE: Grid 34: $26.42 – $28.63
SCHEDULE: Monday to Friday: 1600 hrs to 0000 hrs
HOURS OF PAY: 37.5 hours per week
JOB DETAILS: Please refer to the job description for details of the position.
QUALIFICATIONS: Please refer to the job description for qualifications and education required for the position.
START DATE: December 5, 2022


All employment is subject to a satisfactory result from a criminal record check done through the Ministry of Public Safety and Solicitor General. 

Internal applicants no later than 5pm on Tuesday, November 29, 2022.


Job Description – Mental Health Worker

Larwill Place


Classification Benchmark:     Support Worker 2
Grid Level:         34
Collective Agreement:       Community Subsector Association
Reports to:        Program Coordinator, Modular Housing Program


Job Summary

Located in Downtown Vancouver, Larwill Place consists of 98 units of self-contained apartments for individuals exiting homelessness, many of whom are living with substance use, and/or mental illness. Working in and from the worksite, the Mental Health Worker provides assistance, support, and dignity to tenants in their homes through the development of relationships and individualized goal-setting in a stigma-free environment. 

The Mental Health Worker also provides services through identification, coordination and facilitation of available community resources. These resources may include referral to community mental health services, referral to medical health services and connection to other housing services. 

Functions & Responsibilities

  1. Participates in case planning with clients and/or healthcare providers by performing duties such as interviewing clients to identify problems and needs, by obtaining required information from a variety of sources such as families and care providers, documenting client needs and wants, and assisting clients to determine appropriate programs.  
  2.  Advocates for clients by problem solving in areas such as landlord-tenant disputes, financial assistance, accessing community resources, and obtaining volunteer or work placements.  
  3. Observes clients, identifies and assesses potential emergency situations, and develops short-term strategies to deal with such situations including de-escalating challenging behaviours. Reports medical, behavioral, and other problems as required. Provides feedback and input regarding clients’ needs, performance, and progress.  
  4. Provides supportive feedback, demonstrations, modeling, and behavior management to clients, their families, and their personal networks, to assist with the development of physical, social, emotional, and life skills such as maintaining personal hygiene, housekeeping, meal planning and preparation, meeting financial obligations, making and keeping appointments, and interpersonal skills.  
  5. Provides medication support, in accordance with established policy. 
  6. Provides meal programs or support in accordance with established policy. 
  7. Identifies available social, economic, recreational, and educational services and resources in the community that will meet clients’ needs. Provides clients with related information.  
  8. Facilitates clients’ physical, recreational, educational, and employment needs by performing duties such as arranging for clients to be transported to programs/services, assisting clients to attend appointments, and implementing programs.    
  9. Carries out administrative transactions such as petty cash, client accounts, collecting rents.  
  10. Completes and maintains related records and documentation such as care plans, progress reports, statistics, and daily logs. 
  11. Ensures the maintenance, cleanliness, and safety of programs and residence by completing janitorial and maintenance tasks as directed. Contacts outside contractors for maintenance work as required. Ensures the residence’s inventory of supplies is maintained by performing duties such as contacting outside suppliers and following up on discrepancies. Assists clients to secure their housing, negotiate tenancy/program agreements, arrange for security deposits and payments of rent, acquiring furnishings and household items, arranging for utilities, negotiating moving allowances, arranging for movers and physically assisting with moves.  
  12. Receives client feedback, and inquiries and complaints, and responds as required.  
  13. Orientates new staff by sharing job information.  
  14. Provides direction to volunteer and or practicum students as required. 
  15. Performs other related duties as assigned 

Education, Training & Experience 

  1. A minimum of two (2) years post secondary education in mental health & addictions and a minimum of two (2) years experience in a similar setting with a mental health and addictions related agency, with responsibility for front line service delivery, crisis intervention, debriefing and support, conflict resolution and case planning or an equivalent combination of education, training and experience. 
  2. Extensive working knowledge of psychosocial rehabilitation approaches and services including individual service plan development and implementation and life skills training 
  3. A solid background and knowledge of concurrent disorders with related work experience 
  4. Two (2) years experience working with people with mental illness or those at risk of homelessness and a demonstrated commitment to promoting empowerment and individual/group advocacy 
  5. Certificates in CPR, First Aid, and FoodSafe 
  6. Satisfactory criminal record check 
  7. Satisfactory result from a TB skin test 

Skills & Abilities 

  1. Ability to work in a harm reduction environment which includes an observed consumption area, as well as familiarization with the principles of harm reduction. 
  2. Physical ability to carry out the duties of the position. 
  3. Able to work independently with minimal supervision, exercise initiative and good judgment 
  4. Ability to operate related equipment. 
  5. Ability to communicate effectively, both verbally and in writing. 
  6. Ability to organize and prioritize. 
  7. Ability to observe and recognize changes in clients. 
  8. Ability to establish and maintain rapport with clients, staff and management and collateral service providers. 
  9. Home management skills. 
  10. Ability to instruct. 
  11. Ability to analyze and resolve problems. 
  12. Conflict resolution and crisis intervention skills. 
  13. Ability to assist with medication support and to follow established policies and procedures. 
  14. Advocacy skills. 
  15. Knowledge of Psychosocial Rehabilitation and Concurrent Disorders including theories and methods.  
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MPA Society is an award-winning non-profit service agency that has supported people living with mental illness for 50 years. Created on the principle of self-empowerment, our programs promote the dignity and well-being of people with mental illness by inspiring hope and supporting their recovery.

MPA Society operates over 30 social, vocational, recreational, advocacy and housing programs that support people in their own communities. We offer a dynamic working environment, competitive wages and benefits, and an opportunity to grow professionally with the organization.

At MPA Society, the unique capabilities and talents of our employees are our greatest asset. We believe that a diverse workforce and inclusive workplace culture enhance our ability to work in partnership with the diverse communities and people we serve. MPA Society hires on the basis of merit, and we encourage applications from all qualified individuals.