RFT Program Coordinator, Duke House & Irvine Place

Internal applicants no later than 5:00pm on Friday, August 2, 2024. 

External applicants no later that 5:00pm on Friday, August 9, 2024. 

All employment is subject to a satisfactory result from a criminal record check done through the Ministry of Public Safety and Solicitor General.

Please note that only those selected for interviews will be contacted. Thank you for your interest. 

Job Description – Program Coordinator

Duke House and Irvine Place

Job Summary

Oversees the day-to-day operation and maintenance of an assigned program or residence such as a group home, hotel, or apartment by performing duties such as ensuring residence maintenance and safety.

Functions & Responsibilities

1. Interviews clients, gathers background information, determines client suitability for the housing program, informs clients of program policies and procedure, and makes referrals to other programs as required.
2. Supervises staff by performing duties such as assigning work, providing feedback and evaluation, determining training requirements, orientating new staff, and maintaining timekeeping and attendance records. Resolves staffing problems, including calling in staff to ensure appropriate staffing levels.
3. Assists in recruitment and selection of staff by performing duties such as reviewing applications, providing input into the development of interview questions, and participating on interviews panels.
4. Participates in case planning with clients and/or healthcare providers to meet the needs of the client and/or community.
5. Assists in the preparation of the budget for assigned programs and/or service, monitors and authorizes budgeted expenditures, and assists with financial reports and payments. Maintains related records and reports.
6. Advocates for clients by problem solving in areas such as financial assistance, accessing community resources, and obtaining volunteer placements. Provides crisis intervention in situations such as medical emergencies and client disputes.
7. Ensures the maintenance, cleanliness, and safety or programs and residence. Contacts outside contractors for maintenance work as required. Ensures the residence’s inventory of supplies is maintained by performing duties such as contacting outside suppliers and following up on discrepancies.
8. Reviews and maintains related documentation such as resident progress reports and care plans.
   Acts as a liaison with community agencies, promotes and encourages community involvement in the program.
9. Provides direction to clients and/or volunteers, and monitors and assists as required.
10. Fulfills all functions and responsibilities of Mental Health Workers in their program(s) of supervision as needed.
11. Performs other related duties as assigned.

Education, Training & Experience

1. B.A. in Behavioral Science or Diploma in Community Social Service – Mental Health specific preferred.
2. Class V Driver’s License
3. Certificates in CPR and First Aid
4. Recent, related experience in a like setting of three years or an equivalent combination of education, training, and experience, or other qualifications determined to be reasonable and relevant to the level of work.

Skills & Abilities

1. Ability to communicate effectively, both verbally and in writing.
2. Physical ability to carry out the duties of the position.
3. Ability to work independently and in cooperation with others
4. Ability to operate related equipment.
5. Ability to plan, organize, and prioritize.
6. Ability to establish and maintain rapport with clients, staff, management and collateral services providers.
7. Ability to observe and recognize changes in clients.
8. Ability to supervise.
9. Ability to analyze and resolve problems.
10. Leadership skills.
11. Knowledge of Psychosocial Rehabilitation and Concurrent Disorders including theories and methods.